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In Internet Explorer 6.x:
- From the Tools menu, choose Internet Options.
- Click the Privacy tab.
- Move the slider so that privacy is set to Medium High or lower.
- Click OK.
In Internet Explorer 5.x:
- From the Tools menu, choose Internet Options.
- Click the Security tab.
- Be sure Internet is selected in the zone panel.
- Click Custom Level.
- Scroll down to the Cookies section.
- Make sure that Allow cookies that are stored on your computer is set to Enable.
- Make sure that Allow per-session cookies is set to Enable.
- Click OK.
If that still doesn’t work, clear your browser’s cache:
- From the Tools menu, choose Internet tab.
- Click Delete Files and click OK.
- Click OK again.
- Close all browser windows, not just this one.
- Login again.